Terms of service

Returns

We check all of our goods thoroughly before posting however we know sometimes mistakes can be made.  If your goods are faulty you must email us at sales@tabithaleeboutique.com.au before returning to be given a RA number and the address for mailing. You must also supply a copy of your receipt. Postage costs are the customers reponsibility. 

We do understand that change of mind happens or your purchase doesn't quite fit, we are happy for you to return within 10 days of sales receipt and a store credit with 6 months expiry will be issued to you. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Late or missing refunds only for faulty items.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@tabithaleeboutique.com.au 

Sale & Lay-by Items
Unfortunately sale items or Lay-by items cannot be refunded, if the product is deemed faulty then a refund will be issued. 

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@tabithaleeboutique.com.au 

No form of abuse towards any of our staff members will be tolerated, any untoward behaviour will be reported to our local police station.